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New Research: Will Twitter Users Pay for Verification?

A new research study explores whether Twitter users will pay the $8 for blue check verification marks that Elon Musk proposed.

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Veylinx, a behavioral research platform, has released the results of new research into social media users’ willingness to pay for account verification (aka a “blue checkmark”). Veylinx studied the behavior of over 400 Twitter users (who log in at least once a week) to reveal how much they would pay for a blue check mark next to their account name.

The Demand is Strong

According to Veylinx research, 23 percent of Twitter users are willing to pay the planned $8/month fee for a blue check mark verification.

The research discovered that demand is strong—and that the company could potentially charge even more than the proposed $8/month fee. According to the research, 23 percent of Twitter users are willing to pay $8 each month for a verified account. However, the study found that $10 is the price that actually maximizes revenue, with 21 percent of users willing to pay that amount monthly.

Actual Purchase Behavior VS Intent

The study from Veylinx found that $10 per month is the price that would maximize revenue, with 21 percent of users willing to pay that amount monthly for a blue checkmark verification.

Unlike typical market research, Veylinx measures actual purchase behavior instead of intent. Using their own money, participants placed a single sealed bid on a monthly verification subscription. The results reveal participants’ actual willingness to pay instead of their hypothetical willingness to pay.

Veylinx founder and CEO Anouar El Haji says:

It is ironic that Elon Musk is revamping the Twitter verification system without verifying who would use it and what they would be willing to pay. If he is seeking to create a new revenue stream, behavioral research is far more useful for predicting demand than online polls.

Unsurprisingly, a wide gap in demand for a blue check mark exists between the Twitter owner’s supporters and his detractors. Thirty-two percent of people with a favorable opinion of him are willing to pay the $8/month fee for Twitter verification—but only 5 percent of people who view him unfavorably are willing to pay that same amount.

The Fee Will Not Reduce the Traffic

According to the study, the new ownership and proposed fees don’t seem likely to reduce site traffic in the near term. Thirty-seven percent plan to use Twitter more during the next three months, 8 percent plan to use Twitter less, and only 2 percent plan to stop using it completely. Overall, 56 percent of users expect that the move to expand and charge for Twitter verification will have a positive impact on the social network.

Read More: Twitter Tests Shops Feature to Grow E-commerce

About Veylinx

Veylinx is the most realistic behavioral insights platform for confidently answering critical business questions during all stages of product innovation. To reliably predict demand, Veylinx captures insights through a Nobel Prize-winning approach in which consumers have real skin in the game. This is a major advance from traditional market research practices that rely on what consumers say they would hypothetically buy.

Veylinx’s unique research methodology is trusted by the world’s most innovative consumer goods companies, including Unilever, PepsiCo, Nestlé, General Mills, Reckitt, and Kimberly-Clark. www.veylinx.com

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