Mercator Slovenia

MERCATOR RETAIL INNOVATION – THE STORE WITH NO EMPLOYEES

By Retail SEE Group / November 14, 2019

Slovenian retailer Mercator announced that it is developing a smart store concept with no staff. The company is preparing to launch a pop-up store as a pilot project to test the new concept.

“We are currently developing exciting solutions modeled on international concepts. Soon, we will open a pilot pop-up store with no employees,” stated Kristina Gregorc, Executive Assistant to the CEO at Mercator d.d.

A MOBILE STORE OF THE FUTURE

Mercator’s mobile store will be run by technology, including self-service checkouts for cashless payments, digital price tags, surveillance and virtual shopping assistants. 

The experiment follows in the footsteps of retail giants like Tesco, Sainsbury’s and Walmart.

Since the first Amazon Go store opening in 2016, many large retail enterprises have jumped on the cashier-less store bandwagon. 

In 2019, British chain Sainsbury’s launched the UK’s first till-free grocery store. The project utilizes SmartShop Scan and Pay &Go technology, making grocery shopping quicker and more convenient. 

Another UK retailer, Tesco, is testing new “shop and go” technology that allows customers to make payments without using a till. 

MERCATOR: THE REGION'S TOP INNOVATOR

Mercator is known for introducing new retail technology in the region, as they were among the first companies to install self service checkout machines within their hypermarkets.

Mercator’s innovations include a self-scan service, which has been implemented within its IDEA, RODA and Mercator hypermarkets across South East Europe. 

The self-scan service was launched in 2016 and is called “Sken za Tren”. It allows customers to scan products with a special device offered at the store and make payments at a fast service checkout point. 

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